From the wise words of Yoda "Fear leads to anger; anger leads to hate; hate leads to suffering" and all this leads to that deep financial hole you cannot seem to get out of. This does not mean you need to be heartless and walk all over people, nor am I saying that you have no social responsibility. What I am referring to here is the types of emotions that so often leads businesses into liquidation.
Harsh, but a true statement. Far too often business owners avoid having to make the hard decision as they feel sorry or responsible for those around them. This again is not the signs of a bad business owner or individual. What makes of this individual a bad business owner is when he needs to possibly retrench some staff or reprimand someone who is not performing as desired, in order to save the company.
This reluctance very often leads to further distress and sometimes are the cause of more job losses or even the closure of the business. These job losses might also have a dire impact on other business as well. The inability of this owner to pay his debts results in his suppliers also having to retrench staff or even close themselves. This means that Mr Nice-guy is responsible for so many more families ending up without food on the table Thus: do not let your emotions cause you to do more damage than necessary, the appreciation will be short lived and the repercussion much worse in the long run.
Chief Operating Officer